Update issue templates

.github/ISSUE_TEMPLATE/feature_request.md

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+---
+name: Feature request
+about: Suggest an idea for this project
+title: ''
+labels: enhancement
+assignees: ''
+
+---
+
+**Suggestion**
+Provide a clear and concise description of what the problem is, what you want to happen.
+
+**Describe alternatives you've considered**
+A clear and concise description of any alternative solutions or features you've considered.
+
+**Additional context**
+Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/other.md

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+---
+name: Other
+about: For any discussion that doesn't fit the templates
+title: ''
+labels: ''
+assignees: ''
+
+---
+
+

.github/ISSUE_TEMPLATE/question.md

@@ -0,0 +1,18 @@
+---
+name: Question
+about: Ask a question about Lark or request help
+title: ''
+labels: question
+assignees: ''
+
+---
+
+**What is your question?**
+
+Try to be accurate and concise.
+
+**If you're having trouble with your code or grammar**
+
+Provide a small script that encapsulates your issue.
+
+Explain what you're trying to do, and what is obstructing your progress.