Problem Solver / Customer Support
EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below. If you wish to speak directly to a technical support representative, see your printed documentation for contact information.
For help using non-EPSON software on your system, see the documentation for that software for technical support information.
From the Internet, you can reach EPSON Support at http://www.epson.com. At this site, you can download drivers and other files, look at documentation such as product brochures and user manuals, and access troubleshooting information.
If you have Internet FTP capability, use your Web browser (or other software for FTP downloading) to log onto ftp.epson.com with the user name anonymous and your e-mail address as the password.
To receive technical advice through e-mail, go to http://www.epson.com and complete the form under the troubleshooting tab, as requested.
A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911.
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766 or visit the EPSON Store at http://www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
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