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Problem Solver

Print Quality Problems

Horizontal banding
Vertical misalignment or banding
Color gaps
Incorrect or missing colors
Blurry or smeared printout

If you are having print quality problems, first perform a . Then, compare your test printing with the illustrations below. Click the caption under the illustration that best resembles your printout.

Horizontal banding

Vertical misalignment or banding

Horizontal banding

Vertical misalignment or banding

Color gaps

Incorrect or missing colors

Blurry or smeared printout

Horizontal banding

Try one or more of these solutions:


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Vertical misalignment or banding

Try one or more of these solutions:


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Color gaps

Try one or more of these solutions:


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Incorrect or missing colors

Try one or more of these solutions:


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Blurry or smeared printout

Try one or more of these solutions:

Warning:
Be careful not to touch the gears or rollers inside the printer.

Caution:
Be careful not to wipe grease on the metal parts under the ink carriage passage.


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